Glass engraving near me update#
We constantly update our product assortment and prices. What if the price changes after I've ordered? Please see our Returns Policy for further details. Any delivery cost relating to the order will not be refunded unless the item is faulty. If you wish to return the products you ordered please return them within 7 days of receipt, unused and in saleable condition, including the packaging in its original condition. Once shipping has been initiated, you are not able to cancel the order but you still have the right to a refund after the product has been returned.
before you have received our shipment confirmation email). You will be able to cancel your order until the item(s) are being shipped (i.e.
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To cancel your order please contact our Customer Service team directly by email or phone on 02 8665 8200 or Toll Free 1300 852 022. Our Customer Service team are glad to assist you from Monday to Friday, from 9am to 5pm.
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You can call our Customer Service team and they can guide you on how to place an order online, just give a call to 02 8665 8200 or Toll Free 1300 852 022. Even if you receive emails from us, you have to have created an account to be able to log in to your account. You will then be able to checkout more quickly, access your wishlist and track your orders. To create an account with us tick the ‘Create an account’ box at checkout. You can only log in to your account if you have previously placed an order and then created an account with us. I cannot place my order as I cannot log in? You are also able to sort your search results either alphabetically (ascending or descending) or by price (lowest or highest first). product collections, category and designers. After searching, you are able to refine your search results by e.g.
collection (“Lismore”), a designer (“John Rocha”) or a sub category (“Wine glass”). To search for a product, use the Search box in the top right-hand corner - type a keyword e.g. There are several ways to find a product on the Waterford Crystal Australia online store.To browse all our products by category, product collections or designer, use the main navigation. If your question is still not answered here, please feel free to contact our Customer Service team directly by email or phone on 02 8665 8200 or Toll Free 1300 852 022 from Monday to Friday, from 9am to 5pm (Syd time). FAQs - Crystal Repairs, Engraving, Discontinued - Waterford®įor your convenience we have compiled a list of frequently asked questions.
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